2020 Honda Pilot vs 2020 Kia Sorento
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Honda Pilot | 2020 Kia Sorento |
|---|---|---|
| NHTSA complaints | 486 | 134 |
| Recall campaigns | 11 | 1 |
| Service bulletins (TSBs) | 149 | 85 |
| Investigations | 4 | 1 |
| Crash reports | 10 | 9 |
| Fire reports | 5 | 11 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 21–23 | 20–25 |
| Median reported incident mileage | 5,000 mi | 19,500 mi |
Reported problems side by side
| Component | Honda Pilot | Kia Sorento |
|---|---|---|
| Electrical System | 211 | 19 |
| Engine | 101 | 64 |
| Forward Collision Avoidance | 84 | 4 |
| Power Train | 35 | 18 |
| Lane Departure | 43 | 3 |
| Fuel/propulsion System | 31 | 9 |
| Service Brakes | 24 | 5 |
| Fuel System, Gasoline | 23 | 0 |
Symptoms owners describe
| Stalling | 42 | 10 |
| Hesitation / surging | 19 | 0 |
| Electrical failures | 18 | 0 |
| Vibration / shaking | 18 | 0 |
| Check engine light | 12 | 12 |
| Won’t start | 11 | 0 |
| Loss of power | 8 | 5 |
| Clunking / rattling | 6 | 6 |
2020 Honda Pilot
2020 Kia Sorento
Compare all Honda Pilot vs Kia Sorento years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.