2020 Honda Pilot vs 2020 Jeep Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Honda Pilot | 2020 Jeep Cherokee |
|---|---|---|
| NHTSA complaints | 486 | 298 |
| Recall campaigns | 11 | 3 |
| Service bulletins (TSBs) | 149 | 388 |
| Investigations | 4 | 0 |
| Crash reports | 10 | 9 |
| Fire reports | 5 | 5 |
| NCAP overall rating | 5/5 | 4/5 |
| EPA MPG (combined) | 21–23 | 22–26 |
| Median reported incident mileage | 5,000 mi | 49,413 mi |
Reported problems side by side
| Component | Honda Pilot | Jeep Cherokee |
|---|---|---|
| Electrical System | 211 | 34 |
| Power Train | 35 | 171 |
| Engine | 101 | 41 |
| Forward Collision Avoidance | 84 | 8 |
| Service Brakes | 24 | 23 |
| Lane Departure | 43 | 2 |
| Fuel/propulsion System | 31 | 9 |
| Steering | 7 | 22 |
Symptoms owners describe
| Stalling | 42 | 17 |
| Hesitation / surging | 19 | 0 |
| Electrical failures | 18 | 0 |
| Vibration / shaking | 18 | 6 |
| Check engine light | 12 | 13 |
| Won’t start | 11 | 0 |
| Loss of power | 8 | 23 |
| Clunking / rattling | 6 | 13 |
2020 Honda Pilot
2020 Jeep Cherokee
Compare all Honda Pilot vs Jeep Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.