2020 Honda HR-V vs 2020 Kia Soul
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Honda HR-V | 2020 Kia Soul |
|---|---|---|
| NHTSA complaints | 83 | 378 |
| Recall campaigns | 5 | 1 |
| Service bulletins (TSBs) | 98 | 139 |
| Investigations | 1 | 1 |
| Crash reports | 8 | 9 |
| Fire reports | 2 | 6 |
| NCAP overall rating | 5/5 | 4/5 |
| EPA MPG (combined) | 28–30 | 27–30 |
| Median reported incident mileage | — | 14,630 mi |
Reported problems side by side
| Component | Honda HR-V | Kia Soul |
|---|---|---|
| Engine | 10 | 235 |
| Power Train | 13 | 89 |
| Electrical System | 20 | 28 |
| Fuel/propulsion System | 12 | 15 |
| Vehicle Speed Control | 5 | 14 |
| Steering | 1 | 16 |
| Fuel System, Gasoline | 14 | 1 |
| Service Brakes | 4 | 10 |
Symptoms owners describe
| Stalling | 11 | 94 |
| Check engine light | 0 | 78 |
| Oil consumption | 0 | 39 |
| Loss of power | 0 | 20 |
| Clunking / rattling | 0 | 17 |
| Vibration / shaking | 0 | 15 |
| Hesitation / surging | 0 | 14 |
| Misfire / rough idle | 0 | 6 |
2020 Honda HR-V
2020 Kia Soul
Compare all Honda HR-V vs Kia Soul years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.