2020 Dodge Durango vs 2021 Dodge Durango
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Dodge Durango | 2021 Dodge Durango |
|---|---|---|
| NHTSA complaints | 55 | 199 |
| Recall campaigns | 2 | 8 |
| Service bulletins (TSBs) | 488 | 559 |
| Investigations | 1 | 0 |
| Crash reports | 0 | 9 |
| Fire reports | 3 | 4 |
| NCAP overall rating | — | 4/5 |
| EPA MPG (combined) | 17–21 | 17–21 |
| Median reported incident mileage | — | 31,911 mi |
Reported problems side by side
| Component | Dodge Durango | Dodge Durango |
|---|---|---|
| Exterior Lighting | 22 | 90 |
| Electrical System | 9 | 40 |
| Engine | 7 | 22 |
| Structure | 4 | 14 |
| Air Bags | 3 | 10 |
| Power Train | 3 | 10 |
| Fuel/propulsion System | 2 | 10 |
| Service Brakes | 3 | 7 |
Symptoms owners describe
| Stalling | 0 | 11 |
2020 Dodge Durango
2021 Dodge Durango
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Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.