2020 Cadillac CT5 vs 2021 Cadillac CT5
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Cadillac CT5 | 2021 Cadillac CT5 |
|---|---|---|
| NHTSA complaints | 38 | 25 |
| Recall campaigns | 4 | 4 |
| Service bulletins (TSBs) | 897 | 799 |
| Investigations | 1 | 1 |
| Crash reports | 2 | 3 |
| Fire reports | 0 | 0 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 21–26 | 21–26 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Cadillac CT5 | Cadillac CT5 |
|---|---|---|
| Electrical System | 8 | 10 |
| Power Train | 14 | 3 |
| Structure | 5 | 6 |
| Engine | 7 | 1 |
| Steering | 2 | 1 |
| Wheels | 2 | 1 |
| Air Bags | 1 | 2 |
| Latches/locks/linkages | 2 | 0 |
Symptoms owners describe
| Check engine light | 7 | 0 |
| Stalling | 5 | 0 |
2020 Cadillac CT5
2021 Cadillac CT5
Compare all Cadillac CT5 vs Cadillac CT5 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.