2020 Buick Encore GX vs 2020 Honda Pilot
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Buick Encore GX | 2020 Honda Pilot |
|---|---|---|
| NHTSA complaints | 69 | 485 |
| Recall campaigns | 2 | 11 |
| Service bulletins (TSBs) | 636 | 149 |
| Investigations | 0 | 4 |
| Crash reports | 5 | 10 |
| Fire reports | 0 | 5 |
| NCAP overall rating | 4/5 | 5/5 |
| EPA MPG (combined) | 28–31 | 21–23 |
| Median reported incident mileage | — | 5,000 mi |
Reported problems side by side
| Component | Buick Encore GX | Honda Pilot |
|---|---|---|
| Electrical System | 15 | 210 |
| Engine | 13 | 101 |
| Forward Collision Avoidance | 2 | 83 |
| Power Train | 18 | 35 |
| Service Brakes | 19 | 24 |
| Lane Departure | 1 | 42 |
| Fuel/propulsion System | 3 | 31 |
| Fuel System, Gasoline | 1 | 23 |
Symptoms owners describe
| Check engine light | 11 | 12 |
| Stalling | 5 | 42 |
| Loss of power | 5 | 8 |
| Hesitation / surging | 0 | 19 |
| Electrical failures | 0 | 18 |
| Vibration / shaking | 0 | 18 |
| Won’t start | 0 | 11 |
| Clunking / rattling | 0 | 6 |
2020 Buick Encore GX
2020 Honda Pilot
Compare all Buick Encore GX vs Honda Pilot years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.