2019 Volkswagen Jetta vs 2020 Volkswagen Jetta
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2019 Volkswagen Jetta | 2020 Volkswagen Jetta |
|---|---|---|
| NHTSA complaints | 543 | 51 |
| Recall campaigns | 11 | 6 |
| Service bulletins (TSBs) | 750 | 527 |
| Investigations | 2 | 1 |
| Crash reports | 19 | 1 |
| Fire reports | 3 | 0 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 34 | 28–34 |
| Median reported incident mileage | 10,000 mi | — |
Reported problems side by side
| Component | Volkswagen Jetta | Volkswagen Jetta |
|---|---|---|
| Power Train | 162 | 7 |
| Electrical System | 152 | 16 |
| Engine | 146 | 12 |
| Service Brakes | 29 | 7 |
| Fuel/propulsion System | 25 | 5 |
| Exterior Lighting | 26 | 0 |
| Structure | 22 | 1 |
| Vehicle Speed Control | 16 | 3 |
Symptoms owners describe
| Stalling | 79 | 0 |
| Vibration / shaking | 24 | 0 |
| Clunking / rattling | 23 | 0 |
| Check engine light | 20 | 0 |
| Loss of power | 10 | 0 |
| Hesitation / surging | 8 | 0 |
| Won’t start | 6 | 0 |
| Electrical failures | 6 | 0 |
2019 Volkswagen Jetta
2020 Volkswagen Jetta
Compare all Volkswagen Jetta vs Volkswagen Jetta years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.