2019 Jeep Grand Cherokee vs 2019 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2019 Jeep Grand Cherokee | 2019 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 367 | 480 |
| Recall campaigns | 7 | 3 |
| Service bulletins (TSBs) | 514 | 162 |
| Investigations | 3 | 0 |
| Crash reports | 17 | 22 |
| Fire reports | 4 | 1 |
| NCAP overall rating | 4/5 | 5/5 |
| EPA MPG (combined) | 17–24 | 22–28 |
| Median reported incident mileage | 36,431 mi | 13,000 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Toyota Highlander |
|---|---|---|
| Power Train | 45 | 194 |
| Electrical System | 82 | 56 |
| Engine | 64 | 69 |
| Fuel/propulsion System | 7 | 86 |
| Service Brakes | 49 | 18 |
| Service Brakes, Hydraulic | 64 | 2 |
| Air Bags | 19 | 14 |
| Vehicle Speed Control | 15 | 13 |
Symptoms owners describe
| Check engine light | 39 | 43 |
| Stalling | 33 | 62 |
| Loss of power | 12 | 25 |
| Overheating | 11 | 0 |
| Misfire / rough idle | 7 | 5 |
| Hesitation / surging | 7 | 26 |
| Vibration / shaking | 6 | 9 |
| Shifting problems | 5 | 8 |
2019 Jeep Grand Cherokee
2019 Toyota Highlander
Compare all Jeep Grand Cherokee vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.