2019 Jeep Cherokee vs 2020 Jeep Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2019 Jeep Cherokee | 2020 Jeep Cherokee |
|---|---|---|
| NHTSA complaints | 1,639 | 296 |
| Recall campaigns | 11 | 3 |
| Service bulletins (TSBs) | 407 | 388 |
| Investigations | 0 | 0 |
| Crash reports | 40 | 9 |
| Fire reports | 19 | 5 |
| NCAP overall rating | 4/5 | 4/5 |
| EPA MPG (combined) | 22–26 | 22–26 |
| Median reported incident mileage | 26,000 mi | 49,413 mi |
Reported problems side by side
| Component | Jeep Cherokee | Jeep Cherokee |
|---|---|---|
| Power Train | 801 | 170 |
| Engine | 457 | 40 |
| Electrical System | 340 | 34 |
| Steering | 120 | 22 |
| Service Brakes | 100 | 23 |
| Vehicle Speed Control | 82 | 8 |
| Air Bags | 42 | 7 |
| Fuel/propulsion System | 39 | 9 |
Symptoms owners describe
| Stalling | 286 | 17 |
| Loss of power | 90 | 22 |
| Check engine light | 80 | 12 |
| Hesitation / surging | 67 | 0 |
| Vibration / shaking | 65 | 6 |
| Clunking / rattling | 44 | 13 |
| Oil consumption | 38 | 0 |
| Shifting problems | 18 | 5 |
2019 Jeep Cherokee
2020 Jeep Cherokee
Compare all Jeep Cherokee vs Jeep Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.