2019 Ford Explorer vs 2019 Ford Flex
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2019 Ford Explorer | 2019 Ford Flex |
|---|---|---|
| NHTSA complaints | 294 | 247 |
| Recall campaigns | 6 | 4 |
| Service bulletins (TSBs) | 134 | 49 |
| Investigations | 1 | 2 |
| Crash reports | 2 | 4 |
| Fire reports | 0 | 0 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 18–22 | 17–19 |
| Median reported incident mileage | 54,136 mi | 50,000 mi |
Reported problems side by side
| Component | Ford Explorer | Ford Flex |
|---|---|---|
| Structure | 148 | 55 |
| Back Over Prevention | 2 | 138 |
| Electrical System | 19 | 22 |
| Power Train | 35 | 3 |
| Engine | 19 | 5 |
| Suspension | 11 | 6 |
| Fuel/propulsion System | 14 | 0 |
| Visibility/wiper | 3 | 11 |
Symptoms owners describe
| Vibration / shaking | 16 | 0 |
| Stalling | 15 | 0 |
| Clunking / rattling | 6 | 0 |
| Overheating | 5 | 0 |
2019 Ford Explorer
2019 Ford Flex
Compare all Ford Explorer vs Ford Flex years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.