2018 Volvo XC60 vs 2020 Volvo XC60
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Volvo XC60 | 2020 Volvo XC60 |
|---|---|---|
| NHTSA complaints | 36 | 21 |
| Recall campaigns | 5 | 6 |
| Service bulletins (TSBs) | 514 | 246 |
| Investigations | 1 | 1 |
| Crash reports | 4 | 0 |
| Fire reports | 0 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 23–26 | 23–27 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Volvo XC60 | Volvo XC60 |
|---|---|---|
| Electrical System | 11 | 7 |
| Service Brakes | 7 | 4 |
| Air Bags | 4 | 1 |
| Structure | 4 | 1 |
| Engine | 3 | 2 |
| Lane Departure | 3 | 1 |
| Vehicle Speed Control | 3 | 0 |
| Tires | 2 | 1 |
2018 Volvo XC60
2020 Volvo XC60
Compare all Volvo XC60 vs Volvo XC60 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.