2018 Volkswagen Jetta vs 2020 Volkswagen Jetta
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Volkswagen Jetta | 2020 Volkswagen Jetta |
|---|---|---|
| NHTSA complaints | 31 | 52 |
| Recall campaigns | 2 | 6 |
| Service bulletins (TSBs) | 656 | 533 |
| Investigations | 0 | 1 |
| Crash reports | 1 | 1 |
| Fire reports | 0 | 0 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 27–33 | 28–34 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Volkswagen Jetta | Volkswagen Jetta |
|---|---|---|
| Electrical System | 3 | 17 |
| Engine | 2 | 12 |
| Power Train | 5 | 7 |
| Fuel/propulsion System | 6 | 5 |
| Air Bags | 6 | 2 |
| Service Brakes | 1 | 7 |
| Steering | 0 | 3 |
| Vehicle Speed Control | 0 | 3 |
2018 Volkswagen Jetta
2020 Volkswagen Jetta
Compare all Volkswagen Jetta vs Volkswagen Jetta years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.