2018 Mercedes-Benz CLA 250 vs 2020 Mercedes-Benz CLA 250
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Mercedes-Benz CLA 250 | 2020 Mercedes-Benz CLA 250 |
|---|---|---|
| NHTSA complaints | 40 | 20 |
| Recall campaigns | 9 | 11 |
| Service bulletins (TSBs) | 104 | 282 |
| Investigations | 1 | 0 |
| Crash reports | 2 | 1 |
| Fire reports | 1 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 29 | 28 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Mercedes-Benz CLA 250 | Mercedes-Benz CLA 250 |
|---|---|---|
| Electrical System | 10 | 5 |
| Engine | 6 | 4 |
| Air Bags | 8 | 1 |
| Structure | 6 | 0 |
| Steering | 2 | 2 |
| Fuel/propulsion System | 1 | 3 |
| Back Over Prevention | 0 | 4 |
| Fuel System, Gasoline | 2 | 0 |
2018 Mercedes-Benz CLA 250
2020 Mercedes-Benz CLA 250
Compare all Mercedes-Benz CLA 250 vs Mercedes-Benz CLA 250 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.