2018 Mazda CX-9 vs 2020 Mazda CX-9
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Mazda CX-9 | 2020 Mazda CX-9 |
|---|---|---|
| NHTSA complaints | 125 | 19 |
| Recall campaigns | 2 | 1 |
| Service bulletins (TSBs) | 469 | 326 |
| Investigations | 0 | 0 |
| Crash reports | 4 | 1 |
| Fire reports | 1 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 23–24 | 23–24 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Mazda CX-9 | Mazda CX-9 |
|---|---|---|
| Engine | 73 | 5 |
| Electrical System | 15 | 4 |
| Power Train | 13 | 2 |
| Service Brakes | 11 | 2 |
| Fuel/propulsion System | 5 | 3 |
| Forward Collision Avoidance | 4 | 2 |
| Back Over Prevention | 3 | 1 |
| Visibility/wiper | 3 | 1 |
Symptoms owners describe
| Overheating | 54 | 0 |
| Check engine light | 5 | 0 |
2018 Mazda CX-9
2020 Mazda CX-9
Compare all Mazda CX-9 vs Mazda CX-9 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.