2018 Ford Focus vs 2018 Volkswagen Jetta
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Ford Focus | 2018 Volkswagen Jetta |
|---|---|---|
| NHTSA complaints | 834 | 31 |
| Recall campaigns | 7 | 2 |
| Service bulletins (TSBs) | 107 | 656 |
| Investigations | 5 | 0 |
| Crash reports | 15 | 1 |
| Fire reports | 3 | 0 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 28–34 | 27–33 |
| Median reported incident mileage | 57,500 mi | — |
Reported problems side by side
| Component | Ford Focus | Volkswagen Jetta |
|---|---|---|
| Power Train | 318 | 5 |
| Engine | 231 | 2 |
| Fuel/propulsion System | 131 | 6 |
| Engine and Engine Cooling | 124 | 0 |
| Fuel System, Gasoline | 65 | 2 |
| Electrical System | 49 | 3 |
| Steering | 30 | 0 |
| Vehicle Speed Control | 26 | 0 |
Symptoms owners describe
| Check engine light | 214 | 0 |
| Stalling | 163 | 0 |
| Vibration / shaking | 99 | 0 |
| Hesitation / surging | 75 | 0 |
| Overheating | 47 | 0 |
| Loss of power | 36 | 0 |
| Won’t start | 35 | 0 |
| Shifting problems | 20 | 0 |
2018 Ford Focus
2018 Volkswagen Jetta
Compare all Ford Focus vs Volkswagen Jetta years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.