2016 Toyota Highlander vs 2018 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2016 Toyota Highlander | 2018 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 110 | 265 |
| Recall campaigns | 2 | 4 |
| Service bulletins (TSBs) | 269 | 253 |
| Investigations | 0 | 0 |
| Crash reports | 14 | 23 |
| Fire reports | 1 | 1 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 20–28 | 22–28 |
| Median reported incident mileage | 27,000 mi | 17,500 mi |
Reported problems side by side
| Component | Toyota Highlander | Toyota Highlander |
|---|---|---|
| Service Brakes | 19 | 53 |
| Power Train | 1 | 65 |
| Engine | 9 | 33 |
| Electrical System | 14 | 24 |
| Air Bags | 10 | 19 |
| Fuel/propulsion System | 3 | 22 |
| Steering | 6 | 10 |
| Structure | 4 | 12 |
Symptoms owners describe
| Stalling | 6 | 17 |
| Check engine light | 0 | 18 |
| Hesitation / surging | 0 | 11 |
| Vibration / shaking | 0 | 8 |
| Won’t start | 0 | 5 |
| Loss of power | 0 | 5 |
| Shifting problems | 0 | 5 |
| Brake problems | 0 | 5 |
2016 Toyota Highlander
2018 Toyota Highlander
Compare all Toyota Highlander vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.