2016 Kia Sorento vs 2016 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2016 Kia Sorento | 2016 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 1,249 | 110 |
| Recall campaigns | 8 | 2 |
| Service bulletins (TSBs) | 274 | 269 |
| Investigations | 3 | 0 |
| Crash reports | 29 | 14 |
| Fire reports | 49 | 1 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 19–24 | 20–28 |
| Median reported incident mileage | 68,000 mi | 27,000 mi |
Reported problems side by side
| Component | Kia Sorento | Toyota Highlander |
|---|---|---|
| Engine | 694 | 9 |
| Power Train | 124 | 1 |
| Electrical System | 107 | 14 |
| Structure | 110 | 4 |
| Steering | 80 | 6 |
| Exterior Lighting | 67 | 9 |
| Vehicle Speed Control | 62 | 4 |
| Fuel/propulsion System | 53 | 3 |
Symptoms owners describe
| Check engine light | 133 | 0 |
| Stalling | 119 | 6 |
| Oil consumption | 91 | 0 |
| Loss of power | 81 | 0 |
| Overheating | 71 | 0 |
| Clunking / rattling | 59 | 0 |
| Rust / corrosion | 32 | 0 |
| Vibration / shaking | 28 | 0 |
2016 Kia Sorento
2016 Toyota Highlander
Compare all Kia Sorento vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.