2016 Jeep Cherokee vs 2016 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2016 Jeep Cherokee | 2016 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 1,406 | 110 |
| Recall campaigns | 9 | 2 |
| Service bulletins (TSBs) | 450 | 269 |
| Investigations | 2 | 0 |
| Crash reports | 37 | 14 |
| Fire reports | 14 | 1 |
| NCAP overall rating | 4/5 | 5/5 |
| EPA MPG (combined) | 23–25 | 20–28 |
| Median reported incident mileage | 45,000 mi | 27,000 mi |
Reported problems side by side
| Component | Jeep Cherokee | Toyota Highlander |
|---|---|---|
| Power Train | 629 | 1 |
| Engine | 314 | 9 |
| Electrical System | 297 | 14 |
| Service Brakes | 92 | 19 |
| Vehicle Speed Control | 76 | 4 |
| Steering | 53 | 6 |
| Fuel/propulsion System | 43 | 3 |
| Air Bags | 31 | 10 |
Symptoms owners describe
| Stalling | 143 | 6 |
| Check engine light | 81 | 0 |
| Loss of power | 64 | 0 |
| Hesitation / surging | 46 | 0 |
| Vibration / shaking | 43 | 0 |
| Oil consumption | 42 | 0 |
| Electrical failures | 29 | 0 |
| Shifting problems | 23 | 0 |
2016 Jeep Cherokee
2016 Toyota Highlander
Compare all Jeep Cherokee vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.