2016 Ford Explorer vs 2016 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2016 Ford Explorer | 2016 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 2,449 | 308 |
| Recall campaigns | 14 | 8 |
| Service bulletins (TSBs) | 198 | 408 |
| Investigations | 2 | 3 |
| Crash reports | 39 | 27 |
| Fire reports | 14 | 7 |
| NCAP overall rating | 5/5 | 4/5 |
| EPA MPG (combined) | 18–22 | 17–25 |
| Median reported incident mileage | 50,000 mi | 34,020 mi |
Reported problems side by side
| Component | Ford Explorer | Jeep Grand Cherokee |
|---|---|---|
| Structure | 584 | 11 |
| Steering | 530 | 16 |
| Engine | 381 | 76 |
| Power Train | 214 | 78 |
| Electrical System | 126 | 61 |
| Fuel/propulsion System | 104 | 28 |
| Engine and Engine Cooling | 114 | 8 |
| Air Bags | 99 | 11 |
Symptoms owners describe
| Steering problems | 106 | 0 |
| Loss of power | 99 | 12 |
| Stalling | 88 | 40 |
| Check engine light | 88 | 19 |
| Airbag warning light | 86 | 0 |
| Vibration / shaking | 64 | 8 |
| Clunking / rattling | 62 | 0 |
| Overheating | 62 | 7 |
2016 Ford Explorer
2016 Jeep Grand Cherokee
Compare all Ford Explorer vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.