2016 Ford Explorer vs 2016 Ford Flex
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2016 Ford Explorer | 2016 Ford Flex |
|---|---|---|
| NHTSA complaints | 2,449 | 98 |
| Recall campaigns | 14 | 3 |
| Service bulletins (TSBs) | 198 | 86 |
| Investigations | 2 | 0 |
| Crash reports | 39 | 4 |
| Fire reports | 14 | 0 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 18–22 | 17–19 |
| Median reported incident mileage | 50,000 mi | 66,000 mi |
Reported problems side by side
| Component | Ford Explorer | Ford Flex |
|---|---|---|
| Structure | 584 | 9 |
| Steering | 530 | 8 |
| Engine | 381 | 8 |
| Power Train | 214 | 8 |
| Electrical System | 126 | 23 |
| Engine and Engine Cooling | 114 | 1 |
| Fuel/propulsion System | 104 | 3 |
| Air Bags | 99 | 0 |
Symptoms owners describe
| Steering problems | 106 | 0 |
| Loss of power | 99 | 5 |
| Stalling | 88 | 0 |
| Check engine light | 88 | 0 |
| Airbag warning light | 86 | 0 |
| Vibration / shaking | 64 | 0 |
| Clunking / rattling | 62 | 0 |
| Overheating | 62 | 0 |
2016 Ford Explorer
2016 Ford Flex
Compare all Ford Explorer vs Ford Flex years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.