2016 Cadillac SRX vs 2016 Ford Flex
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2016 Cadillac SRX | 2016 Ford Flex |
|---|---|---|
| NHTSA complaints | 168 | 98 |
| Recall campaigns | 2 | 3 |
| Service bulletins (TSBs) | 1,154 | 86 |
| Investigations | 0 | 0 |
| Crash reports | 11 | 4 |
| Fire reports | 1 | 0 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 18–19 | 17–19 |
| Median reported incident mileage | 47,500 mi | 66,000 mi |
Reported problems side by side
| Component | Cadillac SRX | Ford Flex |
|---|---|---|
| Exterior Lighting | 98 | 0 |
| Electrical System | 15 | 23 |
| Back Over Prevention | 2 | 26 |
| Suspension | 16 | 10 |
| Power Train | 5 | 8 |
| Engine | 4 | 8 |
| Structure | 3 | 9 |
| Steering | 3 | 8 |
Symptoms owners describe
| Stalling | 5 | 0 |
| Loss of power | 0 | 5 |
2016 Cadillac SRX
2016 Ford Flex
Compare all Cadillac SRX vs Ford Flex years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.