2012 Jeep Grand Cherokee vs 2012 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2012 Jeep Grand Cherokee | 2012 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 1,638 | 181 |
| Recall campaigns | 10 | 2 |
| Service bulletins (TSBs) | 256 | 320 |
| Investigations | 7 | 2 |
| Crash reports | 46 | 16 |
| Fire reports | 104 | 3 |
| NCAP overall rating | 4/5 | — |
| EPA MPG (combined) | 15–19 | 19–28 |
| Median reported incident mileage | 66,450 mi | 51,000 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Toyota Highlander |
|---|---|---|
| Electrical System | 834 | 29 |
| Engine | 284 | 17 |
| Service Brakes | 277 | 11 |
| Fuel/propulsion System | 215 | 3 |
| Steering | 99 | 46 |
| Power Train | 101 | 7 |
| Air Bags | 43 | 10 |
| Vehicle Speed Control | 35 | 14 |
Symptoms owners describe
| Stalling | 324 | 6 |
| Won’t start | 88 | 0 |
| Check engine light | 73 | 0 |
| Loss of power | 49 | 0 |
| Hesitation / surging | 28 | 0 |
| Brake problems | 27 | 0 |
| Vibration / shaking | 22 | 0 |
| Electrical failures | 20 | 0 |
2012 Jeep Grand Cherokee
2012 Toyota Highlander
Compare all Jeep Grand Cherokee vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.