2012 Chevrolet Captiva vs 2012 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2012 Chevrolet Captiva | 2012 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 65 | 1,638 |
| Recall campaigns | 0 | 10 |
| Service bulletins (TSBs) | 1,022 | 256 |
| Investigations | 0 | 7 |
| Crash reports | 0 | 46 |
| Fire reports | 2 | 104 |
| NCAP overall rating | — | 4/5 |
| EPA MPG (combined) | 18–23 | 15–19 |
| Median reported incident mileage | 60,000 mi | 66,450 mi |
Reported problems side by side
| Component | Chevrolet Captiva | Jeep Grand Cherokee |
|---|---|---|
| Electrical System | 43 | 834 |
| Engine | 16 | 284 |
| Service Brakes | 2 | 277 |
| Fuel/propulsion System | 4 | 215 |
| Power Train | 5 | 101 |
| Steering | 3 | 99 |
| Air Bags | 3 | 43 |
| Vehicle Speed Control | 3 | 35 |
Symptoms owners describe
| Stalling | 9 | 324 |
| Check engine light | 7 | 73 |
| Won’t start | 5 | 88 |
| Loss of power | 0 | 49 |
| Hesitation / surging | 0 | 28 |
| Brake problems | 0 | 27 |
| Vibration / shaking | 0 | 22 |
| Electrical failures | 0 | 20 |
2012 Chevrolet Captiva
2012 Jeep Grand Cherokee
Compare all Chevrolet Captiva vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.