2012 Chevrolet Captiva vs 2012 Ford Explorer
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2012 Chevrolet Captiva | 2012 Ford Explorer |
|---|---|---|
| NHTSA complaints | 65 | 822 |
| Recall campaigns | 0 | 5 |
| Service bulletins (TSBs) | 1,022 | 88 |
| Investigations | 0 | 4 |
| Crash reports | 0 | 10 |
| Fire reports | 2 | 6 |
| NCAP overall rating | — | 4/5 |
| EPA MPG (combined) | 18–23 | 19–23 |
| Median reported incident mileage | 60,000 mi | 70,050 mi |
Reported problems side by side
| Component | Chevrolet Captiva | Ford Explorer |
|---|---|---|
| Steering | 3 | 357 |
| Structure | 0 | 142 |
| Electrical System | 43 | 63 |
| Engine | 16 | 79 |
| Power Train | 5 | 55 |
| Fuel/propulsion System | 4 | 27 |
| Air Bags | 3 | 27 |
| Electronic Stability Control (esc) | 8 | 19 |
Symptoms owners describe
| Stalling | 9 | 41 |
| Check engine light | 7 | 16 |
| Won’t start | 5 | 0 |
| Steering problems | 0 | 74 |
| Loss of power | 0 | 53 |
| Airbag warning light | 0 | 22 |
| Vibration / shaking | 0 | 15 |
| Water leaks | 0 | 13 |
2012 Chevrolet Captiva
2012 Ford Explorer
Compare all Chevrolet Captiva vs Ford Explorer years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.