2012 Buick Lacrosse vs 2012 Chevrolet Cruze
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2012 Buick Lacrosse | 2012 Chevrolet Cruze |
|---|---|---|
| NHTSA complaints | 206 | 865 |
| Recall campaigns | 5 | 7 |
| Service bulletins (TSBs) | 1,829 | 1,815 |
| Investigations | 2 | 3 |
| Crash reports | 10 | 62 |
| Fire reports | 4 | 18 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 20–21 | 26–30 |
| Median reported incident mileage | 56,000 mi | 56,283 mi |
Reported problems side by side
| Component | Buick Lacrosse | Chevrolet Cruze |
|---|---|---|
| Engine | 46 | 268 |
| Electrical System | 62 | 196 |
| Power Train | 24 | 137 |
| Service Brakes | 16 | 142 |
| Electronic Stability Control (esc) | 25 | 108 |
| Steering | 24 | 103 |
| Vehicle Speed Control | 12 | 51 |
| Fuel/propulsion System | 8 | 48 |
Symptoms owners describe
| Stalling | 40 | 56 |
| Check engine light | 17 | 88 |
| Loss of power | 16 | 57 |
| Hesitation / surging | 8 | 30 |
| Steering problems | 6 | 14 |
| Electrical failures | 5 | 0 |
| Overheating | 0 | 47 |
| Brake problems | 0 | 31 |
2012 Buick Lacrosse
2012 Chevrolet Cruze
Compare all Buick Lacrosse vs Chevrolet Cruze years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.