2011 Buick Lacrosse vs 2012 Buick Lacrosse
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2011 Buick Lacrosse | 2012 Buick Lacrosse |
|---|---|---|
| NHTSA complaints | 169 | 206 |
| Recall campaigns | 4 | 5 |
| Service bulletins (TSBs) | 1,642 | 1,830 |
| Investigations | 0 | 2 |
| Crash reports | 15 | 10 |
| Fire reports | 1 | 4 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 20–23 | 20–21 |
| Median reported incident mileage | 55,900 mi | 56,000 mi |
Reported problems side by side
| Component | Buick Lacrosse | Buick Lacrosse |
|---|---|---|
| Electrical System | 32 | 62 |
| Engine | 30 | 46 |
| Suspension | 27 | 31 |
| Power Train | 19 | 24 |
| Steering | 12 | 24 |
| Electronic Stability Control (esc) | 9 | 25 |
| Service Brakes | 17 | 16 |
| Vehicle Speed Control | 9 | 12 |
Symptoms owners describe
| Stalling | 15 | 40 |
| Loss of power | 13 | 16 |
| Won’t start | 7 | 0 |
| Check engine light | 6 | 17 |
| Hesitation / surging | 0 | 8 |
| Steering problems | 0 | 6 |
| Electrical failures | 0 | 5 |
2011 Buick Lacrosse
2012 Buick Lacrosse
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Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.