2011 Buick Lacrosse vs 2011 Chevrolet Cruze
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2011 Buick Lacrosse | 2011 Chevrolet Cruze |
|---|---|---|
| NHTSA complaints | 169 | 731 |
| Recall campaigns | 4 | 7 |
| Service bulletins (TSBs) | 1,641 | 1,657 |
| Investigations | 0 | 2 |
| Crash reports | 15 | 38 |
| Fire reports | 1 | 20 |
| NCAP overall rating | — | 5/5 |
| EPA MPG (combined) | 20–23 | 26–29 |
| Median reported incident mileage | 55,900 mi | 58,000 mi |
Reported problems side by side
| Component | Buick Lacrosse | Chevrolet Cruze |
|---|---|---|
| Engine | 30 | 257 |
| Power Train | 19 | 193 |
| Electrical System | 32 | 96 |
| Electronic Stability Control (esc) | 9 | 75 |
| Service Brakes | 17 | 61 |
| Vehicle Speed Control | 9 | 69 |
| Steering | 12 | 48 |
| Air Bags | 11 | 40 |
Symptoms owners describe
| Stalling | 15 | 58 |
| Loss of power | 13 | 35 |
| Won’t start | 7 | 0 |
| Check engine light | 6 | 68 |
| Overheating | 0 | 52 |
| Hesitation / surging | 0 | 49 |
| Shifting problems | 0 | 18 |
| Vibration / shaking | 0 | 16 |
2011 Buick Lacrosse
2011 Chevrolet Cruze
Compare all Buick Lacrosse vs Chevrolet Cruze years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.