2004 Ford Explorer vs 2004 Infiniti QX56
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Ford Explorer | 2004 Infiniti QX56 |
|---|---|---|
| NHTSA complaints | 1,304 | 106 |
| Recall campaigns | 0 | 1 |
| Service bulletins (TSBs) | 109 | 105 |
| Investigations | 4 | 0 |
| Crash reports | 58 | 5 |
| Fire reports | 15 | 1 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 15–16 | 14 |
| Median reported incident mileage | 65,000 mi | 87,000 mi |
Reported problems side by side
| Component | Ford Explorer | Infiniti QX56 |
|---|---|---|
| Power Train | 460 | 4 |
| Structure | 426 | 4 |
| Visibility | 100 | 5 |
| Vehicle Speed Control | 76 | 3 |
| Engine and Engine Cooling | 71 | 5 |
| Electrical System | 55 | 16 |
| Service Brakes, Hydraulic | 31 | 32 |
| Service Brakes | 18 | 33 |
Symptoms owners describe
| Hesitation / surging | 107 | 0 |
| Stalling | 103 | 5 |
| Shifting problems | 61 | 0 |
| Clunking / rattling | 57 | 0 |
| Vibration / shaking | 35 | 17 |
| Rust / corrosion | 33 | 0 |
| Check engine light | 14 | 0 |
| Loss of power | 13 | 0 |
2004 Ford Explorer
2004 Infiniti QX56
Compare all Ford Explorer vs Infiniti QX56 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.