2002 Volkswagen Jetta vs 2004 Volkswagen Jetta
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2002 Volkswagen Jetta | 2004 Volkswagen Jetta |
|---|---|---|
| NHTSA complaints | 702 | 231 |
| Recall campaigns | 5 | 2 |
| Service bulletins (TSBs) | 242 | 254 |
| Investigations | 7 | 0 |
| Crash reports | 31 | 15 |
| Fire reports | 71 | 20 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 19–39 | 22–36 |
| Median reported incident mileage | 54,000 mi | 70,000 mi |
Reported problems side by side
| Component | Volkswagen Jetta | Volkswagen Jetta |
|---|---|---|
| Electrical System | 148 | 36 |
| Engine and Engine Cooling | 104 | 37 |
| Power Train | 103 | 35 |
| Air Bags | 108 | 21 |
| Seats | 101 | 22 |
| Exterior Lighting | 50 | 9 |
| Visibility | 45 | 10 |
| Service Brakes, Hydraulic | 46 | 8 |
Symptoms owners describe
| Stalling | 50 | 23 |
| Loss of power | 26 | 8 |
| Check engine light | 26 | 8 |
| Vibration / shaking | 22 | 0 |
| Shifting problems | 15 | 0 |
| Overheating | 13 | 11 |
| Hesitation / surging | 8 | 0 |
| Electrical failures | 8 | 7 |
2002 Volkswagen Jetta
2004 Volkswagen Jetta
Compare all Volkswagen Jetta vs Volkswagen Jetta years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.