2002 Ford Explorer vs 2004 Ford Explorer
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2002 Ford Explorer | 2004 Ford Explorer |
|---|---|---|
| NHTSA complaints | 3,294 | 1,304 |
| Recall campaigns | 4 | 0 |
| Service bulletins (TSBs) | 258 | 109 |
| Investigations | 7 | 4 |
| Crash reports | 144 | 58 |
| Fire reports | 57 | 15 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 14–17 | 15–16 |
| Median reported incident mileage | 79,300 mi | 65,000 mi |
Reported problems side by side
| Component | Ford Explorer | Ford Explorer |
|---|---|---|
| Power Train | 1,502 | 460 |
| Structure | 486 | 426 |
| Suspension | 421 | 37 |
| Engine and Engine Cooling | 163 | 71 |
| Visibility | 129 | 100 |
| Vehicle Speed Control | 152 | 76 |
| Electrical System | 148 | 55 |
| Air Bags | 162 | 39 |
Symptoms owners describe
| Stalling | 138 | 103 |
| Shifting problems | 111 | 61 |
| Vibration / shaking | 98 | 35 |
| Hesitation / surging | 77 | 107 |
| Clunking / rattling | 74 | 57 |
| Airbag warning light | 66 | 0 |
| Check engine light | 61 | 14 |
| Rust / corrosion | 47 | 33 |
2002 Ford Explorer
2004 Ford Explorer
Compare all Ford Explorer vs Ford Explorer years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.