2002 Chevrolet Suburban vs 2004 Chevrolet Suburban
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2002 Chevrolet Suburban | 2004 Chevrolet Suburban |
|---|---|---|
| NHTSA complaints | 286 | 204 |
| Recall campaigns | 2 | 4 |
| Service bulletins (TSBs) | 568 | 795 |
| Investigations | 8 | 1 |
| Crash reports | 24 | 12 |
| Fire reports | 5 | 6 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | — | — |
| Median reported incident mileage | 65,000 mi | 63,663 mi |
Reported problems side by side
| Component | Chevrolet Suburban | Chevrolet Suburban |
|---|---|---|
| Service Brakes, Hydraulic | 68 | 17 |
| Electrical System | 10 | 72 |
| Service Brakes | 41 | 32 |
| Power Train | 23 | 14 |
| Steering | 22 | 14 |
| Fuel System, Gasoline | 23 | 12 |
| Engine and Engine Cooling | 16 | 12 |
| Air Bags | 12 | 13 |
Symptoms owners describe
| Rust / corrosion | 30 | 22 |
| Brake problems | 25 | 15 |
| Stalling | 15 | 9 |
| Vibration / shaking | 7 | 0 |
| Loss of power | 6 | 0 |
2002 Chevrolet Suburban
2004 Chevrolet Suburban
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Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.